NudgeWrite
Email templates

The emails you are dreading, ready to send

Short, kind and clear. Each page has three versions you can copy, a few tips, and a real before-and-after rewrite made with NudgeWrite.

Decline a meeting

Three ready-to-send emails for declining a meeting politely, plus tips on offering an alternative without over-explaining.

Delayed shipment apology

Customer-ready apology emails for a late order: what to say, the new delivery date, and how to keep the customer.

Refuse a refund

Polite, clear ways to say no to a refund request, with wording that explains the policy and offers what you can do instead.

Follow-up after no reply

Follow-up email templates that get answers without sounding pushy: first nudge, second nudge and a polite last attempt.

Payment reminder

Payment reminder emails for overdue invoices, from a gentle first note to a firm final reminder, with wording that keeps the relationship.

Support apology

Support apology email templates for mistakes, slow replies and outages, with a simple structure: own it, fix it, make it right.

Reschedule a meeting

Short emails for moving a meeting: how to ask, how to offer new times, and how to do it without losing the other person's goodwill.

Decline a discount

Friendly ways to refuse a discount while protecting your price, with wording that points to the value instead of arguing.

Thank a customer

Thank-you reply templates for customer feedback, good or bad, that feel personal and show the feedback was actually read.

Escalate to a manager

Clear escalation email templates: what to include so a manager can act on the first read, without a long back-and-forth.

Out-of-office reply

Out-of-office reply templates for holidays, short absences and long leave, with the details people need: dates, contact and what to expect.

Ask for more information

Templates for asking customers for details you need to solve their problem, without making them feel questioned.

Review Reply

Learn three ready‑to‑send email templates for handling negative online reviews: short, warm, and formal.